> For the complete documentation index, see [llms.txt](https://support.thegrowing.co/growing-sales/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.thegrowing.co/growing-sales/troubleshooting/faqs/report-csv.md).

# 리포트 CSV 파일 다운로드 방법

**step 1.** [대시보드 리포트 페이지](https://dashboard.thegrowing.co/report)에서 우측 상단 위 다운로드 버튼을 눌러 CSV 파일을 다운로드합니다.

<figure><img src="/files/dnOP4wBYu62y7uzGSsxF" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
다운로드한 CSV파일을 엑셀 프로그램에서 열 때 호환 포맷 설정을 해야 합니다.\
제대로 설정되지 않으면 한글 깨짐 현상이 발생합니다.

<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60021168198/original/Apz0Ugz7-p9gn4tWfs8dj-jrD9E7A5CBww.png?1610360910" alt="" data-size="original">
{% endhint %}

**step 2.** 엑셀을 '새 통합 문서'로 실행합니다.

**step 3.** CSV 파일 불러오기

* 상단 메뉴에서 데이터에서 텍스트/CSV를 선택합니다.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60021168753/original/jYpPLcXisSiBPa51j6WBVYRJcLfbcRGiIw.png?1610361242" alt=""><figcaption></figcaption></figure>

* 대시보드에서 받았던 CSV 파일을 선택합니다.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60021168842/original/aWIEuKL-UKuh5DtK7eMqPlOu_SwVevuSMQ.png?1610361318" alt=""><figcaption></figcaption></figure>

**step 4.** 데이터 설정하기

* 949: 한국어 -> 65001: 유니코드(UTF-8)로 선택합니다.
* '로드'를 선택합니다.

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60021169888/original/8txyJe7mo3UO1PRzPhD_FuD9FlbGG-7RpA.png?1610362022" alt=""><figcaption></figcaption></figure>

**step 5.** 변환 완료

<figure><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/60021170020/original/Syid-TkH38YsI2D61TW0sADmFfkRdbhrGw.png?1610362129" alt=""><figcaption></figcaption></figure>


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